Work session mapping a work process with post-its
See Understand Adopt

Consulting

Find where AI saves you time.

From signals to a direction that holds. We shadow on the work floor, map the work processes and redesign with AI what pays off most.

up to 20% time saved per week6 weeks from signal to pilot1 validated route

Our approach

We look for the places where AI really saves time.

Understand is the work between inspiration and execution: from strategic direction to discovery on the floor, so you build what pays off instead of what has the most hype.

01 UNDERSTAND

Direction

Where does the organisation really stand, and what deserves priority? Scan, strategy, policy, foresight.

02 DISCOVER

Discovery

Where does the work really get stuck? Interviews, shadow days, workflow analysis, a validated pilot.

03 EXECUTION

Build & hand over

A prototype that proves it, a clean hand-over, and guidance so adoption does not stall.

Direction

Strategy, policy and foresight.

Before you build anything, you set the course. Three things that belong to that, which we often take on together:

Strategic foresight

We look ahead with futures thinking: where your sector stands in three to five years, which scenarios are credible, and what that means for the choices you make now. So you build toward a future you can see coming.

AI strategy

From vision to a concrete roadmap: where you focus, in what order, and how you steer it. A direction the team can act on the next day.

AI policy

The guardrails for safe AI use: what is and isn’t allowed, how you handle data and privacy, and where a human keeps final responsibility. Policy that gives people room to work while keeping the risks in view.

Discovery

The discovery cycle, week by week.

We look first; the plan follows from what we find. Not every question is an AI question.

Week 1

Interviews

We talk to the people who do the work and to those who describe it.

Week 1–2

Shadow days

We shadow. Four days alongside customer service and planning say more than four weeks of workshops.

Week 2–3

Workflow journey

Every step, every hand-off, every workaround mapped, so the friction becomes visible.

Week 3–4

Impact / effort

Which use cases really pay off, and which are just a nice story.

Week 4–6

Pilot plan

One validated route, ready to build or ready to hand over to whoever builds.

From the sessions

This is what the work looks like.

This is what the work looks like.
This is what the work looks like.
This is what the work looks like.
This is what the work looks like.
This is what the work looks like.

An approach for every role

From leadership to operations.

AI touches every role in leadership differently. We connect to the question that sits in your seat.

CEO

Strategy and vision

Where the organisation stands in three years, and what role AI plays in that.

CTO

Architecture and safe deployment

Which tools, which data, which safeguards. Secure, and maintainable.

CHRO

Adoption, skills and culture

Bringing people along, building skills, and the rhythm that makes it stick.

COO

Operations and scalability

From one working process to the rest of the organisation, without breaking it.

Deliverables

What you get in hand.

Tangible deliverables, each made to be used by the people who have to carry on with them. Which ones you get depends on the engagement.

Strategy document

AI vision, ambition, governance and a phased roadmap. The direction everything steers by.

AI policy manifesto

What you do and do not do with AI, escalations and responsibilities, plus a one-pager for daily use.

Discovery report

An impact/effort matrix and one validated route to build.

Technical scoping

Architecture, data and integrations worked out, with scope variants (PoC or MVP) so a development partner can build and price it.

Working prototype

Cleanly handed over to whoever will build it, with knowledge and quality secured.

Ruben heeft echt werk gemaakt van onze specifieke vraag en ons op een prettige manier geconfronteerd met de ontwikkelingen waarop we ons moeten voorbereiden. Hij heeft zich daarbij heel goed ingeleefd in ons vakgebied en onze praktijk.

Jeroen Lijzenga · Senior adviseur · Companen
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A redesigned work process only counts once the team runs it themselves.

That is why adoption runs underneath everything, from the first session to long after delivery.

Training & adoption

And when a use case is worth building? We build the agent. See AI Agents